20 October, 2020 - 10 April, 2021

Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.


Manager – Workforce Accreditation Services

Dubai, UAE Posted 2019/02/28 07:05:17 Ref: JB3893104

Department Definition

The role of the Event Operations Front of the House (OPF) department is to manage activities across the event delivery of Expo 2020. OPF includes the following service areas: (1) Accreditation, (2) Guest Services, (3) Transport Traffic & Parking and (4) Venue Management.

Opportunity Responsibilities

The purpose of the Manager – Workforce Accreditation Services is to manage the Expo Workforce Accreditation Services, this role will lead on developing and implementing a seamless Accreditation business process and integrated engagement plan that meets the requirements of Expo 2020.

The main responsibilities of this role will include:

- Develop and implement the planning of the Accreditation business process for all Expo 2020 accredited Workforce Guest Groups;

- Engage with Accreditation stakeholders in order to implement a fit for purpose Accreditation process;

- Scope and evaluate requirements for the Workforce Accreditation Privilege Matrix;

- Engage with all Accredited Workforce Guest Groups to guide them through the Accreditation process;

- Manage the delivery of Accreditation services to accredited Workforce Guest Groups at Accreditation Centres and across the Expo 2020 site;

- Monitor Accreditation service levels and team performance;

- Complete all post event reporting requirements;

- Lead the team responsibly and proficiently, providing effective line management to direct reports.


6+ years’ experience in practical operations of Accreditation for large complex international events, as well as:

- A Bachelor's degree;

- Engagement and relationship management experience with Workforce guest groups, government entities and commercial partner representatives;

- Previous experience working in a fast-paced, multi-level, project based environment with emphasis on timelines and delivery of projects on-time and on-budget;

- Managing an effective team;

- Flexible attitude and being able to adapt to rapid change;

- People skills and managing relationships across numerous functions;

- Presentation experience to large audiences in a multi lingual environment;

- Government stakeholder engagement and negotiation experience.

Opportunity Details

Job Location Dubai, UAE
Employment Status Full time
Opportunity Information Job Openings
Number of Vacancies 1

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